Wood Stoves & Inserts - The Chimney Chap

Jan Feldmann

3/20/2025

Everything was great from start to finish. I just wish the lead time was not so long. The season was over by the time I got my glass in.
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Joseph Iannone

3/20/2025

The Chimney Chap & South Shore Fireplace is a breathe of fresh air in a climate of service businesses not really wanting to build long-term clients.. Rania is a hands-on owner that listens well and wants to help. She has a team of professionals like Casey (Inside Sales) and John (Master Technician) that team up for the best experience possible. Would recommend them highly and appreciate them fitting me in and fixing my fireplace problem. Clean glass and running great!
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Katelyn Stevens

3/11/2025

I had a fantastic experience with the Chimney Chap! They recently repaired my gas fireplace, and from start to finish, their service was exceptional. The technician was knowledgeable, professional, and incredibly thorough — taking the time to explain the issue and what needed to be done. They worked efficiently, and now my fireplace is running perfectly. On top of the great service, everyone I interacted with was friendly and responsive, making scheduling and communication a breeze. I highly recommend the Chimney Chap to anyone in need of fireplace or chimney services — they truly go above and beyond!
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Zeb Robbins

3/11/2025

Great experience with Chimney Chap diagnosing and fixing the blower on our gas fireplace insert. Technician John was very personable and professional. Would highly recommend.
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Renee Werber

3/07/2025

We were very pleased with the Chimney Chap. The technician who came out was thorough and honest in his findings and report. It looks like there will be some follow up work to do and we will definitely call the Chimney Chap back for this.
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Leo MacNeil

3/06/2025

Very professional and courtious.
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Donna P

2/21/2025

The men from Chimney Chap were very honest when assessing the problem with the damper in one of my chimneys and had it in working order in no time. Their evaluation of the chimney's condition also was very honest. I would not hesitate to call them in the future.
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Timothy Guimond

2/21/2025

Sean came out and performed a level 2 inspection for our new home. He was quite thorough and professional, and took the time to explain his findings as well as inspect our oil heating liner on top of the wood stove and chimney he was hired to inspect. I highly recommend this company for cleanings, inspection and the peace of mind that comes along with it.
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martina Walker

2/20/2025

Always great service and knowledgeable staff to answer questions.
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Carousel Village

2/18/2025

Great customer service. I recently broke my fireplace glass door, and after calling numerous companies who couldn't help me. I was referred to The Chimney Chap. I can't say enough great things about this company. My glass door was ordered and fixed within 3 weeks. Their customer service was so helpful. Dillon who fixed the glass door was professional & very knowledgeable with any questions I had. I highly recommend this company!! Thank you Paula
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Rosemary Sampson

2/13/2025

I was very happy with the service provided by Dylan. He was a very polite and knowledgeable young man. He did a thorough cleaning and was extremely neat about my house. He answered my questions in an easy to understand manner. I would highly recommend Dylan and Chimney Chap.
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Kathleen Killion

2/13/2025

Technician was professional, knowledgeable and friendly. He explained everything he was doing and what needed to be done. He was very meticulous and clean while cleaning my fireplace.
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chick gerke

2/04/2025

Listened to our needs, recommended and sold us a quality wood stove, installed it professionally per our schedule, and were always very pleasant to deal with. What more could anyone want?
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Joshua Curtis

1/30/2025

The technician arrived on time and was professional and thorough in assessing our fireplace. They did everything possible to diagnose and fix the issue but ultimately determined that it was most likely an electrical problem. We appreciate their effort and expertise in troubleshooting the situation. Great service!
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Kevin O'Connor

1/30/2025

John was very polite, knowledgeable and professional- put us at ease with our issue Leslie was great in organizing the schedule and visit
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