Testimonials

I had my Pellet Stove cleaned and chimney cleaned on 9/9/24.
Cameron and Jake arrived on time and began working on the stove right away. My husband and I were amazed at how they took our stove apart to clean and vacuum it out, they were very thorough. My husband shared that when the stove shuts down we get a loud vibration noise from the Back plate on the stove. Cameron added three screws which corrected the problem. WE purchased the Stove from Chimney Chap & South Shore Fireplace back in 11/2020. My husband and I were extremely happy with the cleaning service.

We had to have our chimney repointed, flashed and sealed as well as install some caps. Dan and Devin did a great job, kept me informed with pictures and explanations along the way. They were fast, efficient and did a good job cleaning up after the job.

Shout out to John with The Chimney Chap! John serviced our gas fireplace and was a true professional. I appreciate the time he took to go over the fireplace and his attention to detail. Following the service, John explained what he did, what he found and he gave us recommendations going forward. He also took the time to answer our questions too Thank you John! We enjoyed meeting and talking with you. Appreciate the great work!

Andrew & Cam, Andrew repaired and prepped. our chimney for the installation of our pellet insert. Cam did the installation of insert. Both of them did an outstanding job. We could not be happier with the overall job they did!

John from the Chimney Chap just finished servicing our gas fireplace stove and what a terrific job he did. John was personable, very knowledgeable and explained every question we had. John deserves this 5 star ***** rating. Thanks John, you were (are) outstanding. A BIG thanks from us.

I was very pleased and impressed by James Seery work quality who took great care of the chimney and our woodstove, a few weeks ago. He was very meticulous and left a spotless area. It is rare nowadays to see this type of high-quality service.
5 stars for James!

Called Chimney Chap to service of my gas insert fireplace. I have not given regular maintenance service as I should have. I was so impressed with tech Jon Hurley the way he disassemble and inspected all the parts. Replacing a faulty ignition switch and cleaning everything completely. He was very knowledgeable and professional. Fireplace now running like new for a fair price. Thank you

Called the Chimney Chaps after years of neglect after purchasing two gas fireplaces from August West. No service after sale & left on my own . Chimney Chap John Hurley arrived today and I cannot say enough awesome things about his dedication & service. He got both units working like new after 20 yrs! He even painted the all the parts & carefully replaced the medium. Chimney Chaps...Thank you for getting our units in order. John is top-notch!

I needed my Endeavor Lopi wood stove cleaned and inspected. After calling several companies, I decided to use The Chimney Chap. James Seery came out to perform the service. I can't tell you how pleased I am with the service he provided. He was courteous, professional and he knows his job well. One of the things he said as he was wrapping up was that he is passionate about his job and the safety of the customers that he services. Further, that his philosophy mirrors the company's policy, which is safety first and when they leave a home, they ensure that the customers stoves, chimneys, etc is safe for use. That said it all, a company that cares about customer SAFETY. Chimney Chap, you have earned my business. James Seery thank you for excellent service!

we were forced to finally address our scary 200 year old center chimney this fall after winter storm damage this past march. we talked to a few contractors and settled on the chimney chaps, and are so glad we did...A very friendly and competent man came out to do our evaluation and wrote us up an estamate on the spot, we received an email within a couple of days with an itemized estimate and followed that with a date to begin. I can't say how gratified we were that the week we were told to expect work to begin we received a email confirming the date. Scott the owner and Ryan a diligent staff member came at about 8:30 to begin and worked the next 21/2 full days without stopping, they are a force to be reckoned with. Our chimney needed a liner and repair and rebuild work that had some twists and turns that presented challenges. We were kept apprised every step of the way. When you engage in a project that you yourself have no understanding of it can be stressful , but we were able to feel confident we went with the right contractor for the job, it reminded me of 40 years ago when you had high expectations and things seemed to hum along smoothly. Thankyou everyone at chimney chap, and we heartily recommend chimney chap for a great outcome. Ed and Melissa Lunny